Brown's Tire, Towing & Auto Care Center, Inc.

7735 Martinsburg Pike
Shepherdstown, WV 25443
39.435403 -77.8244501
4.50/5.00 average rating
22 reviews
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MNG Customer Reviews (22)

 5     Al 06/08/2017
Shop Comment
Thank you for the 5 Star rating, Al!

 5     Tina 06/08/2017
The work there is exceptionally professional. I feel very confident when I leave your shop that my vehicle will be running in tip top shape. Thank you for your awesome service.
Shop Comment
Tina, Thank you again for a great review. We appreciate your business and it was great to see Nyki the other day.

 5     Steve & Bonnie 06/01/2017
I have trusted Brown's to keep my cars in good shape for about 25 years now. They have provided excellent service in that time and keep me well informed as to what they are doing and why. They also keep me informed as to what I should be looking out for in the future. They may not be the cheapest in town, but they are honest and reliable and I will continue to use them to care for my cars.
Shop Comment
Steve & Bonnie, Thank you so much for your wonderful comments and for your business for 25 years. We appreciate great customers and are blessed to build great relationships.

 5     Tina 04/23/2017
Ronnie and Maria I'd like to thank you for the going over on my Beetle Bug. I went on my trip and put over 1000 miles and had no problems. The performance and Brown's is awesome. It was nice to have piece of mind traveling with an older vehicle knowing that your mechanics did a total screening to make sure we had a great trip. Thanks again.
Shop Comment
Tina, Thank you so much for your kind words and we are so glad you had a safe trip!

 5     Tom 04/19/2017
Shop Comment
Tom, Thank you for your 5 Star rating!

 5     Margaret & Pat 03/16/2017
Shop Comment
Patrick and Margaret, Thank you for your 5 Star rating!

 5     Sonya & Aaron 03/16/2017
Excellent customer service!!

 5     William 03/16/2017
Excellence service. Honest. Did work needed and gave me a thorough diagnostic of my van, with print out of future work needed. Highly recommended.

 5     Gary & Angela 01/05/2017
I love Ron and Team. The service is top notch, prices are fair, and the team is awesome. They always take care of me and my vehicles. I highly recommend Brown's!
Shop Comment
Thank you so much for your wonderful comments, Gary and Angela! We appreciate your years of business and the 5 Star rating!

 5     Sonya & Aaron 12/29/2016
Very courteous and thorough. Thanks!!
Shop Comment
Thank you Sonya for your comments and your 5 Star review!

 5     Sandra 11/10/2016
Always reliable. I've been a customer for many years, relying on Brown's for excellent service with personal attention.
Shop Comment
Thank you Sandra! We appreciate your business for all of these years. Thank you for the 5 Star review.

 5     Susannah 10/06/2016
Excellent and trustworthy service 5 star
Shop Comment
Susannah, Thank you again for taking the time to give us a review. We appreciate the 5 Stars!

 5     Millie 07/22/2016
Brown's has been servicing our cars for over 20 years and we have always been satisfied with their service.
Shop Comment
Millie, Thank you for your wonderful comments and your 5 Star review! We also appreciate your business for the last 20+ years. It's because of great customers like you and Fred that we are where we are today!

 5     Jim & Mary 07/07/2016
Shop Comment
Jim and Mary, Thank you for your 5 Star review!

 5     Susannah 07/07/2016
Excellent Service - 5 Stars
Shop Comment
Thank you Susannah for your 5 Star review!

 5     Frank 06/27/2016
Marie, I give you guys all 5 stars. I have never had a bad experience with your company. My wife, Linda, and I have a small company that has done well because of service. We appreciate your company which provides the same service we give our customers. But more Importantly, I always know Ronnie is going to tell me the truth which I appreciate since I know nothing about cars
Shop Comment
Frank, Thank you for your kind and sincere comments, as well as, the 5 Star review. We appreciate your business and it is a pleasure and a blessing to have great customers like you and Linda.

 5     Burt (Bj) & Kaela 06/03/2016
Great service and great people!
Shop Comment
Thank you BJ and Kaela for your comments and your 5 Star review!

 4     John 03/16/2017
Great work, reasonable price, but sometimes scheduling is an issue; promised Tuesday available Wednesday or Thursday.

 4     Steve & Bonnie 01/26/2017
The work we get from Brown's is always excellent. They warn us of possible upcoming problems and the work is done very well. The only complaint is that they seem to be a bit more expensive than others, but one gets what one pays for, so for first rate service one must pay higher prices.
Shop Comment
Thank you Steve and Bonnie for your comments and your 4 Star review. We appreciate the many years you have trusted us with your vehicles. We will be launching a new customer rewards program very soon to give back to our loyal customers!

 4     Donald 05/19/2016
They have good service however sometimes their estimates are off.
Shop Comment
Donald, Thank you for your comments and your 4 Star review. We will address your concerns with the estimate process.

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